Are credits refundable?

No. Lovable's terms and pricing page state credits are **prepaid, non-refundable, and non-redeemable** for cash or other value. Unused monthly-plan and rollover credits expire at the end of your current billing period and are not refunded when you cancel. Monthly plan credits otherwise expire two months after issue, and top-up credits last twelve months from purchase.

I forgot to cancel my subscription. Can I get my money back?

Possibly. Lovable's billing FAQ says if you forgot to cancel and were charged for an unused billing cycle, you should contact support as soon as possible with details about the charge, requests are reviewed **case-by-case**. Email **support@lovable.dev** with your account email, the charge details, and when you cancelled. Downgrade to Free first so no further charges accrue while it's reviewed. Refunds aren't guaranteed, since fees are non-refundable except where required by law.

What if Lovable keeps charging me after I cancel?

First confirm you completed the final **Stripe** step, closing that window before confirming leaves the subscription active. If you genuinely completed cancellation and are still charged, email **support@lovable.dev** immediately with your cancellation confirmation and the receipt, flagging it as a billing error (distinct from a goodwill refund). Keep screenshots as proof. If support doesn't resolve it, you can dispute the charge with your card issuer or bank as a chargeback.

Can I pause my Lovable subscription instead of canceling?

There's no documented pause feature, Lovable's flow only offers downgrade to Free or switching billing cycles. The nearest equivalent is downgrading to the Free plan: your projects stay viewable, charges stop, and unexpired credits reactivate if you re-subscribe later. If cost is the issue, consider switching Pro from monthly to annual (roughly 2 months free) or the student discount rather than a full cancel.

REFUND GUIDE

How to Get a Lovable Refund (Credits Non-Refundable).

Q: Can I get a Lovable refund?

Lovable's terms say fees and credits are non-refundable except where required by law, so refunds aren't guaranteed. But its billing FAQ states it *does* provide refunds for subscriptions if you're **not satisfied or haven't used the service**, you email **support@lovable.dev** with your reason and it's evaluated case-by-case. A clear, polite explanation with your account email and charge details gives the best chance. If you were charged after cancelling, attach the receipt and flag it as a billing error.

Here's what Lovable actually owes you, what their policy quietly says, and how to escalate if they ignore the request.

Last verified 7 Aug 2026 against Lovable’s own Terms · UK, US, and EU rights covered below

The short answer

Lovable's terms make credits and fees non-refundable except where required by law, and there's no prorated refund for unused days when you cancel mid-cycle. However, Lovable's own billing FAQ says it does provide refunds for subscriptions if you're not satisfied or haven't used the service, you email support@lovable.dev with your reason and it's reviewed case-by-case. If you forgot to cancel and were charged for an unused cycle, contact support quickly with the charge details. Downgrade to Free first so no further charges accrue while your request is reviewed.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Lovable, cites the policy, escalates if ignored, and surfaces the win when the money lands.

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What Lovable actually says

“Credits means the prepaid, non-refundable, non-redeemable units you purchase or receive to use the Services, as described on our Pricing Page.”
, verbatim from Lovable’s terms

Pro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Lovable refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Lovable charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Lovable made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Lovable has ~45 days to defend. Works regardless of where Lovable is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Lovable for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Lovable subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Lovable can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Lovable is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@lovable.dev, the route yoink has verified actually gets read for Lovable.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Lovable team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Lovable

Go to your **Profile icon → Settings → Plans & Billing** (also labelled *Plans & credit usage*), click **Manage**, then choose **Downgrade to free**. This opens the **Stripe billing portal**, where you click **Cancel Subscription** to actually stop charges. There is no standalone 'Cancel' button and no email cancellation path, you self-serve. Your paid plan stays active until the end of the current billing period, then your workspace moves to Free. Take a screenshot of the Stripe confirmation as proof.