I forgot to cancel my LinkedIn Premium trial and got charged, what now?

Act the same day. First cancel the subscription so it can't renew again, then go to LinkedIn's Refund Policy page and submit your account for review, stating the charge date and that you haven't used Premium features since renewal. If the ticket is refused or ignored, escalate: forum users report posting publicly and tagging LinkedIn leadership, and raising a card chargeback, as the things that actually move an annual charge. Keep the cancellation confirmation screenshot, it's the evidence your dispute rests on.

Does LinkedIn have a cancellation fee?

No. LinkedIn does not charge a fee to cancel Premium, and there's no minimum-term exit penalty on consumer Premium plans. The real cost is the opposite problem: because the subscription is non-refundable and not pro-rated, cancelling one day *after* a renewal means you've paid for the whole cycle with no refund. That's why the only thing that matters is timing, cancel at least one day before the billing date shown on your subscription page.

What if LinkedIn ignores my cancellation or refund request?

Escalate in parallel rather than re-queuing. Keep the cancellation confirmation and case number, then write to LinkedIn's published executive customer-relations contacts (consumer-advocacy directories list a primary and a secondary contact), one at a time, a week apart. At the same time, contact your card issuer or PayPal: an unauthorised renewal after a documented cancellation is a straightforward dispute. Card-network chargeback windows are finite, so don't spend months on tickets first.

When exactly do I need to cancel to avoid the next charge?

At least one day before your next billing date, that's LinkedIn's own stated rule. Check the billing date on your Manage Premium account / Purchases page first, because trial end dates and billing dates don't always match, and guides recommend cancelling 24 to 48 hours early since last-day cancellations can still trigger a charge. Note that cancellation is normally *scheduled* for the next billing date; if you need it to take effect immediately, you have to ask support.

REFUND GUIDE

How to Get a LinkedIn Refund After Auto-Renewal.

Inside 7 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for LinkedIn.

Last verified today against LinkedIn’s own Terms · UK, US, and EU rights covered below

The short answer

For consumer Premium subscriptions (Career, Business, LinkedIn Learning, Sales Navigator, Recruiter), LinkedIn's stated position is that payments are non-refundable and there is no pro-rata refund for unused days, you simply keep the features until the end of the cycle you already paid for. Despite that wording, the Refund Policy page carries a "Request account review" / submit-for-review link, and guides report that reviewed Premium charges are often refunded quickly, so a missed-trial auto-renewal is worth submitting rather than writing off. Premium Company Page charges are the one documented window: a refund must be requested within seven days of the billing date through support. Two carve-outs matter: anything bought inside the LinkedIn iOS app is Apple's to refund, not LinkedIn's, and individual LinkedIn Learning course purchases carry a 14-day entitlement for EU buyers (counted from when the subscription service starts, including a free-trial start date), with a one-month-notice prorated refund for Denmark and the Netherlands.

Or let yoink chase the refund.

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What LinkedIn actually says

“LinkedIn Premium subscriptions, such as Premium Career, Business, LinkedIn Learning, Recruiter, and Sales Navigator, are non-refundable.”
, verbatim from LinkedIn’s terms

7-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a LinkedIn refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note LinkedIn’s own policy works on a 7-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a LinkedIn charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If LinkedIn made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, LinkedIn has ~45 days to defend. Works regardless of where LinkedIn is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with LinkedIn for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any LinkedIn subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail LinkedIn can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If LinkedIn is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use linkedin_support@cs.linkedin.com, the route yoink has verified actually gets read for LinkedIn.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi LinkedIn team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for LinkedIn

LinkedIn's Consumer Refund Policy says Premium subscriptions are non-refundable and there's no pro-rata credit for unused days. In practice the same page links to an account review, and guides report reviewed charges being refunded fast, so submit the review rather than assume no. Premium Company Page charges have a stated 7-day refund window from the billing date. Anything bought in the LinkedIn iOS app has to be refunded by Apple, not LinkedIn. EU buyers of individual LinkedIn Learning courses have a 14-day entitlement from when the service starts.

Cancelling rather than claiming money back? See the LinkedIn cancellation guide. For every other support channel, the LinkedIn contact guide.