Will I lose my voice models and credits if I cancel Fish Audio?

Cancelling a paid plan **doesn't delete your account**. You keep paid access until the term ends, then drop to the Free tier, which keeps your models and data at no cost. Unused monthly credits don't roll over, so use them before the term ends. **Deleting your account** is different: saved voice models and project data are removed, and unused credits are forfeited with no refund. Download anything you need first.

Does Fish Audio charge a cancellation fee?

No cancellation fee is mentioned in Fish Audio's terms or on the pricing page. The cost of cancelling is that you don't get money back: the terms say paid services can't be ended before the end of the period you've paid for, and fees already paid aren't refunded. On an annual plan ($132 Plus, $900 Pro, $8,988 Max), cancelling only stops the next yearly renewal.

What does Fish Audio charge after the free tier or a trial?

The Free tier never auto-bills. Paid plans start at **$15/month for Plus** ($132/year) and **$100/month for Pro** ($900/year), and they renew automatically at the then-current non-promotional price for the same term length. If a time-limited trial or promotion applies, cancel in Settings > Billing before it ends. If you cancelled during a trial and were still charged, Fish Audio's terms tell you to contact **support@fish.audio**.

How do I delete my Fish Audio account?

First cancel renewal in **Settings > Billing > Cancel Subscription**. Deleting the account doesn't refund the current term. Then email **support@fish.audio** from your registered address with a subject like *Fish Audio account closure and personal-data erasure request*. List any voice model IDs you want removed and ask for written confirmation of what was deleted. Export any audio you want to keep before you send it.

What if Fish Audio doesn't reply to my cancellation or refund email?

This is a common complaint. One reviewer waited 17 days through three emails before a **help-center ticket** finally got a reply. Do both at once: email **support@fish.audio** and open a ticket, giving the charge date, amount and account email. If 7 to 10 days pass with no answer, contact your card issuer. One user reports their bank reversed the charge and blocked future Fish Audio payments. Keep screenshots of every attempt to cancel.

I signed up for the monthly plan but was billed yearly, can I get my money back?

Several users report this. The pricing page shows annual plans as a monthly figure (e.g. **$11/mo**) with the yearly total of **$132** in smaller print. Email **support@fish.audio** straight away, call it a billing error, and ask them to convert you to monthly and refund the difference. If they refuse, dispute the charge with your card issuer as not what you agreed to. Pro buyers can also invoke the 7-day money-back guarantee if they're still within 7 days.

How much does Fish Audio cost?

According to the official pricing page: **Free** ($0, personal use only), **Plus** $15/month or $132/year, **Pro** $100/month or $900/year (includes 3 team seats and a 7-day money-back guarantee), and **Max** $999/month or $8,988/year. Enterprise pricing is custom. The **API is billed separately**, pay-as-you-go per UTF-8 byte, so cancelling a web plan doesn't stop API charges if you've set up API billing.

REFUND GUIDE

How to Get a Fish Audio Refund After Being Refused.

Inside 7 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Fish Audio.

Last verified 5 days ago against Fish Audio’s own Terms · UK, US, and EU rights covered below

The short answer

Subscription charges for Plus, Pro and Max (monthly and annual): cancelling stops the next renewal and you keep access until the end of the paid term, but the terms say you won't get a prorated refund or any refund of fees already paid. The only advertised exception is the Pro plan's 7-day money-back guarantee, which you request by emailing support@fish.audio within 7 days. If you were charged after cancelling during a trial, the terms tell you to contact support@fish.audio. API usage is billed separately (pay-as-you-go per UTF-8 byte) and isn't covered by the Pro guarantee. If you bought through the iOS app, refunds go through Apple, not Fish Audio.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Fish Audio, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Fish Audio actually says

“PAID SERVICES CANNOT BE TERMINATED BEFORE THE END OF THE PERIOD FOR WHICH YOU HAVE ALREADY PAID, AND EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, FISH.AUDIO WILL NOT REFUND ANY FEES THAT YOU HAVE ALREADY PAID.”
, verbatim from Fish Audio’s terms

7-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Fish Audio refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Fish Audio’s own policy works on a 7-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Fish Audio charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Fish Audio made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Fish Audio has ~45 days to defend. Works regardless of where Fish Audio is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Fish Audio for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Fish Audio subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Fish Audio can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Fish Audio is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@fish.audio, the route yoink has verified actually gets read for Fish Audio.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Fish Audio team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Fish Audio

Usually not, unless you're on **Pro**. Fish Audio's terms say it won't refund fees already paid and that cancelling gives no prorated refund. Discounted annual plans fall under the same rule. The exception is the **Pro plan's 7-day money-back guarantee** on the pricing page: email **support@fish.audio** within 7 days of the charge. On Plus or Max, you can still ask, especially for billing errors such as being charged annually when you meant to pay monthly, but expect pushback.