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REFUND GUIDE

How to Get a Cursor Refund After Auto-Renewal.

Inside 14 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Cursor.

Last verified 5 Aug 2026 against Cursor’s own Terms · UK, US, and EU rights covered below

The short answer

Cursor offers a self-serve refund if you cancel within 14 days of purchase, with tighter caps of 24 hours for monthly plans and 72 hours for annual plans. Outside those windows there's no automatic pro-rata refund for user cancellations, the pro-rata language in the Terms only applies when Cursor terminates your service. If you're past the self-serve window, email hi@cursor.com and support will review, but multiple users report refusals of partial refunds on annual plans and no refund for briefly-added team seats. Accidental purchases flagged within 24 hours are usually approved.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Cursor, cites the policy, escalates if ignored, and surfaces the win when the money lands.

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What Cursor actually says

If we exercise this right, we will refund you on a pro rata basis the fees you paid for the remaining portion of your Subscription Service after termination, provided that if we terminate your access to the Service due to a violation of these Terms, you will not be entitled to any refund.

, verbatim from Cursor’s terms
14-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Cursor refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Cursor’s own policy works on a 14-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

  • Fair Credit Billing Act (FCBA)
    Dispute any credit-card charge in writing within 60 days.

    For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Cursor charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.

  • California ARL refund right
    Refund if cancel was blocked or unclear.

    If Cursor made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

  • Card-issuer chargeback
    Visa/Mastercard chargeback works everywhere they do.

    Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Cursor has ~45 days to defend. Works regardless of where Cursor is headquartered.

  • PayPal Buyer Protection
    If you paid via PayPal, open a dispute.

    PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

  • Section 75, Consumer Credit Act
    Credit card issuer is jointly liable. £100-£30,000.

    For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Cursor for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.

  • Consumer Contracts Regulations 2013
    Full refund within the 14-day window.

    Inside 14 days of starting any Cursor subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.

  • Citizens Advice + Trading Standards
    For repeated bad-faith refusals.

    Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Cursor can’t ignore.

European Union

  • Consumer Rights Directive 2011/83/EU
    14-day withdrawal across all EU member states.

    EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.

  • ECC-Net cross-border escalation
    EU Consumer Centre network mediates against EU sellers.

    If Cursor is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

  1. Email the right address

    Use hi@cursor.com, the route yoink has verified actually gets read for Cursor.

  2. Use a clear subject line

    Subject: Refund Request, [your account email]

  3. Send this body

    Hi Cursor team,
    
    I'm requesting a refund of the recent charge on my subscription, account [your account email].
    
    Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.
    
    Best,
    [your name]
  4. Wait 7-14 days, then escalate

    If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Cursor

Generally no. Cursor's self-serve refund covers cancellations within **14 days of purchase**, with annual plans refundable only within **72 hours**. Past that, cancelling an annual plan does not trigger a pro-rata refund, multiple users report Cursor charging the full year despite only a few days of use. Your best shot outside the window is emailing hi@cursor.com, and in the UK/EU you may have cooling-off rights within 14 days of purchase.

Cancelling rather than claiming money back? See the Cursor cancellation guide. For every other support channel, the Cursor contact guide.

Other refund guides.

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