How to Contact Cursor Customer Service.
The fastest route into Cursor is their online account flow. Every working channel below, and what to include so you only have to ask once.
Last verified 5 Aug 2026 · data refreshes daily · sources: homepage, pricing, terms, contact, terms
The short answer
To contact Cursor customer service, use cursor.com/dashboard/billing, or email hi@cursor.com. Include your account email and one clear request, that's what gets a first-reply resolution. Full channel-by-channel details below.
Or let yoink deal with them.
yoink’s AI writes the email to Cursor, sends it from your address, and chases until someone actually answers. You approve once, then sleep.
Get yoink (App Store) →Every way to contact Cursor
- Online (fastest): Self-serve account route: cursor.com/dashboard/billing
- Email: Email
hi@cursor.com, the address yoink has verified actually gets read for Cursor. Slower than phone or chat, but everything is in writing.
Every Cursor email that answers
Researched and confidence-rated, pick the inbox that owns your problem and skip the forwarding loop.
- billing:
hi@cursor.com, verified - Refunds & billing:
hi@cursor.com, verified
What to include so you only ask once
- The account email Cursor knows you by, first line, not buried at the bottom.
- One reference: order number, invoice ID, or the date and amount of the charge you’re writing about.
- One clear ask, a single sentence stating the decision you want confirmed in writing. Multi-question emails get partial answers.
- A deadline expectation: “please confirm within 7 days” converts a read into a reply.
Hi Cursor team, I'm contacting you about the account under [your account email]. [One sentence: what happened and the decision you want, e.g. "My order #1234 arrived damaged and I'd like a replacement."] Please confirm what you'll do by reply within 7 days. Best, [your name]
Contacting Cursor to cancel or get money back?
Those two jobs have their own playbooks, with the right address, template, and the consumer law that applies:
- How to cancel Cursor, every channel, the retention script they’ll run, and the email that ends it.
- How to get a Cursor refund, their policy in plain English and the escalation path if they refuse.
Common questions about contacting Cursor
Yes, hi@cursor.com is the address that reaches Cursor. Email is slower than phone or chat where those exist, but it puts everything in writing, which matters for billing disputes and refunds.
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