Is there a free trial for bytemail?

Yes. Monthly and yearly subscriptions both start with a **7-day free trial**, limited to one per person. bytemail takes your payment method when the trial starts and charges the first payment ($3.99/month or $39.90/year, plus any tax) when it ends, unless you cancel first. To avoid being charged, cancel before day 7 under Settings › Licence › Manage Subscription, or on link.com. The lifetime licence doesn't come with a trial. It's a one-time $99 purchase.

Can I get a refund from bytemail?

Possibly. bytemail's terms say that if something isn't right, you should write to **hello@bytemailapp.com from the address you bought with**. No fixed refund window is published, so ask as soon as you can and include your Stripe receipt. If you get a refund, your **licence key stops working**. Any legal right of withdrawal you have as a consumer applies on top of this, which matters especially in the UK and EU. Stripe (via Link) is the merchant of record, so a card dispute is the fallback if your email goes unanswered.

Is there a cancellation fee for bytemail?

No. The terms don't mention any cancellation fee or minimum term. You can cancel your monthly ($3.99) or yearly ($39.90) plan at any time, and the app keeps working until the end of the period you've paid for. The only thing you lose is the remaining paid time, because the terms don't promise a partial refund for it. To ask for money back, email hello@bytemailapp.com.

Can I switch from a bytemail subscription to the lifetime licence?

The lifetime licence is a separate $99 one-time purchase for 5 devices. The homepage says it's only on sale **until November 1**, and only monthly or yearly plans after that. No credit for subscription payments you've already made is documented. If you switch, **cancel your monthly or yearly subscription yourself** (Settings › Licence › Manage Subscription, or link.com) so you aren't billed for both. Email hello@bytemailapp.com to ask about a credit or partial refund.

Why does my bank statement say Link or Stripe instead of bytemail?

bytemail's terms say **Stripe, through Link, is the merchant of record**. Stripe takes the payment, charges and pays the tax, and sends your receipt, and its name is what appears on your statement. So a $3.99 or $39.90 charge (plus tax) from Link or Stripe is probably bytemail. You can manage or cancel it on link.com or in the app, and you can ask for a refund at hello@bytemailapp.com using the Stripe receipt.

What if bytemail ignores my refund or cancellation email?

bytemail is run by one developer, and the only published contact is **hello@bytemailapp.com**. There's also a Discord linked from the site. First, try to cancel yourself on link.com, which handles billing for bytemail, so renewals stop whatever happens with your email. If a refund request gets no reply, send a dated follow-up from your purchase address. If that's ignored too, dispute the charge with your card issuer, since Stripe/Link is the merchant of record. Consumers keep their legal withdrawal rights and the mandatory laws of the country they live in.

REFUND GUIDE

How to Get a Bytemail Refund After a Trial Charge.

Here's what Bytemail actually owes you, what their policy quietly says, and how to escalate if they ignore the request.

Last verified 3 days ago against Bytemail’s own Terms · UK, US, and EU rights covered below

The short answer

bytemail sells only the app licence: a $3.99 monthly or $39.90 yearly subscription, or a $99 one-time lifetime licence. There are no other one-off charges. Refunds for all three are handled by email to hello@bytemailapp.com, sent from the address you bought with. The terms don't publish a fixed number of days, and a refunded licence key stops working. Cancelling a subscription only stops the next renewal: the app keeps working until the end of the period you've paid for, and the terms don't offer an automatic partial refund. Stripe (through Link) is the merchant of record and its name is the one on your statement, so legal withdrawal rights and card chargebacks go through that relationship.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Bytemail, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

What Bytemail actually says

“Refunds. If something isn't right, write to hello@bytemailapp.com from the address you bought with. A refunded purchase's licence key stops working. Any statutory right of withdrawal you have as a consumer applies in addition.”
, verbatim from Bytemail’s terms

Pro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Bytemail refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Bytemail charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Bytemail made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Bytemail has ~45 days to defend. Works regardless of where Bytemail is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Bytemail subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Bytemail can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Bytemail is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use hello@bytemailapp.com, the route yoink has verified actually gets read for Bytemail.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Bytemail team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Bytemail

There are two official ways to cancel: 1. **In the app:** Settings › Licence › **Manage Subscription**. 2. **On link.com:** Stripe's Link service handles billing and lets you manage the subscription there. After you cancel, bytemail keeps working until the end of the month or year you've already paid for. No more renewals are charged. Deleting the app does **not** cancel billing. If you can't get either route to work, email **hello@bytemailapp.com** from the address you bought with and ask for the subscription to be cancelled. Keep the reply as proof.