I'm still being charged for Blue Link after trading in my car, how do I stop it?

The subscription follows your **account and VIN**, so it keeps billing after a trade-in until you actively cancel. Log into MyHyundai, go to **Manage Subscription** and deactivate the active package, then go to **My Account → My Vehicles → Remove Vehicle** to take the traded car off your profile. If you can't access the account, call Bluelink Care. You can also ask for a prorated refund citing the sale date.

Is there an auto-renewal I need to cancel before I'm charged?

Yes. Bluelink auto-renews if a valid card is on file. On newer accounts you can stop auto-renewal in the app (**Bluelink Plan → Stop Auto-Renewal → confirm**). On some legacy US accounts owners report there's **no in-app toggle**, an agent had to remove the stored card to stop it. Cancel before your renewal date, and make sure you receive a notification confirming auto-renewal is off.

What if Hyundai keeps charging me after I cancel?

First, confirm the cancellation went through and auto-renewal is off (get it in writing). If charges continue, in the UK contact the Hyundai Motor UK Customer Experience Team (**0800 981 981 / customer.query@hyundai.co.uk**); they aim to respond within three working days. If unresolved after **8 weeks**, you can escalate to **The Motor Ombudsman**, whose code Hyundai UK is accredited to. For a disputed card charge, your bank/card provider chargeback rights (and UK Section 75 for eligible purchases) may also apply.

REFUND GUIDE

How to Get a Yashodha Hyundai Refund.

Here's what Yashodha Hyundai actually owes you, what their policy quietly says, and how to escalate if they ignore the request.

Last verified today against Yashodha Hyundai’s own Terms · UK, US, and EU rights covered below

The short answer

Bluelink connected services can be cancelled at any time. Hyundai's terms allow a pro-rata refund of prepaid service fees for the unused remainder of your service period from the date you request cancellation, and specifically when you sell, end the lease on, or total the vehicle. Outside of that, some regional policies state subscriptions are non-refundable once purchased, so refunds on a mid-term change of mind aren't guaranteed. Owner reports confirm Hyundai does grant prorated refunds, especially on vehicle sale, always ask and keep the confirmation.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Yashodha Hyundai, cites the policy, escalates if ignored, and surfaces the win when the money lands.

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What Yashodha Hyundai actually says

“We will refund to you on a pro-rata basis any service fees prepaid by you (excluding any amounts included in the purchase or lease price of your Vehicle) for remaining portions of the Service Period, (i) after the date you request cancellation, or (ii) upon providing proof of the sale, lease expiration or destruction of your Vehicle by casualty”
, verbatim from Yashodha Hyundai’s terms

Pro-rata refund: yesStatutory cooling-off: 14 days in UK + EU on new subs

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Yashodha Hyundai for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Yashodha Hyundai subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Yashodha Hyundai can’t ignore.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Yashodha Hyundai has ~45 days to defend. Works regardless of where Yashodha Hyundai is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United States, European Union)

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Yashodha Hyundai charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Yashodha Hyundai made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Yashodha Hyundai is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use bluelink.care@hyundai-europe.com, the route yoink has verified actually gets read for Yashodha Hyundai.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Yashodha Hyundai team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the Consumer Contracts Regulations 2013, I'm entitled to cancel this contract by notice through the same channel it was formed in. Please confirm by reply that the refund will be processed to my original payment method.

If a full refund isn't available under your policy, I'd accept a pro-rata refund for the unused portion.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, see “If they refuse” below, Section 75 is the next stop.

Refund FAQ for Yashodha Hyundai

Sometimes. Hyundai's terms allow a **pro-rata refund** of prepaid fees for the unused portion of your service period from the date you request cancellation, and especially when you **sell, lease-end, or total the vehicle**. Owners confirm prorated refunds are granted, particularly on vehicle sale. However, some regional policies state the subscription is **non-refundable once purchased**, so a mid-term change-of-mind refund isn't guaranteed, always ask and keep written confirmation.