MunYun charged me after the free trial, can I get a refund?

Often yes, but the request goes to the store first because Apple or Google took the payment. 1. **Apple:** reportaproblem.apple.com → choose the MunYun charge → "I didn't mean to purchase this". 2. **Google Play:** Play Store order history → Report a problem → request refund. 3. **Then email team@munyun.app** with your order/transaction ID asking the developer to confirm they consent to the refund, developer consent noticeably improves store outcomes. Say clearly that you accessed no paid lessons and that a 3-day trial converted to a longer term than you expected. Keep it to one paragraph and one clear ask.

Is there a MunYun cancellation fee?

No cancellation fee is published anywhere, not on munyun.app, not in the App Store or Google Play listings. Because billing runs through the app stores, no exit charge is technically possible: cancelling simply switches off the next renewal. The real cost is timing, not a fee. If you cancel one day into an annual term you lose the remainder of that term, since MunYun publishes no pro-rata refund policy. That's why the refund request, not the cancellation, is where you should spend your effort.

What if MunYun ignores my cancellation or refund email?

MunYun is a small operation, the store listing shows a single individual developer behind it, so replies can be slow. Escalate in order: 1. Cancel in the store yourself, so billing stops regardless of any reply. 2. Chase team@munyun.app once, with the original email quoted and a 5-working-day deadline. 3. Open or re-open the refund case with Apple or Google, attaching your unanswered emails as evidence of no merchant response. 4. If still unresolved, raise a dispute with your card issuer or payment provider for the unauthorised or unwanted renewal.

Can I downgrade to a cheaper MunYun plan instead of cancelling?

MunYun's paywall offers a short-cycle plan and a longer/annual plan (App Store in-app purchases have appeared at $14.99 and $59.99, with some users reporting $11 and $33 tiers). There's no free tier to fall back to, the listing states the in-app purchase is mandatory for the app to function. To move from annual to monthly, change the plan in your store subscription settings; the switch takes effect at the next renewal, not immediately, and you won't be refunded the unused annual portion.

How do I contact MunYun support?

The support address MunYun publishes on both its website markup and its Google Play listing is **team@munyun.app**. Google Play's developer block also lists the developer's own contact, **jaybayqh@outlook.com**, registered to a UK address in Sevenoaks, Kent. There's no phone number, live chat or help-centre cancellation page. For billing issues, put the order ID, the charge amount and date, and one specific ask in the first two lines, small dev teams triage short, concrete emails far faster than long complaints.

Does cancelling MunYun stop the charge immediately?

Cancelling stops the **next** charge; it doesn't reverse one already taken. If you cancel mid-period, Pro Access runs to the end of the paid term and then stops. The trap is the 3-day trial: if the renewal has already been authorised by the store, cancelling now prevents the *following* renewal but you may still see the current charge settle, that one has to be chased as a refund through Apple or Google, with team@munyun.app copied for developer consent. Cancel at least 24 hours before the trial's final day to avoid this entirely.

REFUND GUIDE

How to Get a MunYun: Day Trading Lessons Refund.

Here's what MunYun: Day Trading Lessons actually owes you, what their policy quietly says, and how to escalate if they ignore the request.

Last verified 8 days ago against MunYun: Day Trading Lessons’s own Terms · UK, US, and EU rights covered below

The short answer

MunYun sells one thing, a Pro Access subscription unlocking the 40+ courses, and it is an in-app purchase, so Apple or Google is the merchant of record for every charge. MunYun publishes no refund window or refund policy of its own; the only self-serve route for a subscription or trial-conversion charge is the store's own refund request flow (Apple's Report a Problem, Google Play's request-a-refund form). Cancelling stops future renewals but does not refund the period you already paid for, and there is no pro-rata credit for unused months. Emailing team@munyun.app does not cancel the subscription, but it is the right channel for asking the developer to authorise or support a refund on a trial charge you didn't intend.

Or let yoink chase the refund.

30 seconds to set up. yoink emails MunYun: Day Trading Lessons, cites the policy, escalates if ignored, and surfaces the win when the money lands.

Get yoink (App Store) →

MunYun: Day Trading Lessons’s refund policy

MunYun: Day Trading Lessons’s own refund policy isn’t prominently documented. That doesn’t mean you have no rights, most jurisdictions give you a statutory cancel-and-refund window on new subscriptions (14 days in the UK / EU, US auto-renewal protections vary by state). See “What you can claim, by region” below for the angle that applies where you live.

How long does a MunYun: Day Trading Lessons refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a MunYun: Day Trading Lessons charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If MunYun: Day Trading Lessons made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, MunYun: Day Trading Lessons has ~45 days to defend. Works regardless of where MunYun: Day Trading Lessons is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any MunYun: Day Trading Lessons subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail MunYun: Day Trading Lessons can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If MunYun: Day Trading Lessons is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use team@munyun.app, the route yoink has verified actually gets read for MunYun: Day Trading Lessons.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi MunYun: Day Trading Lessons team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for MunYun: Day Trading Lessons

MunYun is sold as an in-app purchase, so you cancel it where you bought it, not in the app. - **iPhone/iPad:** Settings → your name → Subscriptions, or go to [apps.apple.com/account/subscriptions](https://apps.apple.com/account/subscriptions), tap **MunYun** → Cancel Subscription. - **Android:** Play Store → profile icon → Payments & subscriptions → Subscriptions → MunYun → Cancel. You keep access until the paid period ends. Deleting the app does **not** cancel anything. Send a short note to team@munyun.app afterwards so you have a dated record if you also want a refund.