Is the Global Work and Travel deposit refundable?

Usually not. Older booking conditions say the deposit (reported at $500, $695 or £250, £295) **becomes non-refundable once you submit the booking form**, and stays refundable only if the form was never submitted. Global instead holds it as credit under its **Lifetime Deposit Guarantee**, which you can move to another trip or give to a friend or relative. If you paid a deposit but never filled in the booking form, say so clearly in your refund email.

What is the Global Work and Travel cancellation fee?

According to Global's trip FAQ, if you cancel outright with **84+ days' notice** you pay a **50% cancellation fee**. The rest comes back as **store credit valid for 2 years**, not cash. Older booking conditions charge **100%** if you cancel 60 days or less before arrival, and earlier UK terms charged 100% after a job offer had been received. Flights and insurance bought through Global can only become Travel Credit.

Can I get a refund from Global Work and Travel?

Cash refunds are hard to get but not impossible. Routes that have worked: (1) your **deposit**, if you never submitted the booking form; (2) the **Job Match Guarantee**, if no job match was found during your included accommodation; (3) services that weren't provided, such as accommodation that was never paid for. Some customers got goodwill refunds after escalating in writing. If Global refuses, a card chargeback for services not delivered may be an option. Expect refunds to be slow: one customer said it took 5+ weeks and several emails.

Can I put my Global Work and Travel trip on hold instead of cancelling?

Yes. Global says that in most cases you can **put your trip on hold** with no penalty and pick it up later. If you've paid in full, it can hold the whole trip at no cost as long as you're about **85 days or more** from departure. Closer than that, it's case-by-case and depends on suppliers. This is a good option if you still plan to go. If you don't, ask to cancel in writing instead, because a hold won't get you money back.

What happens if Global Work and Travel can't find me a job?

Global's parents page says it will make sure you have a job match before you arrive, or extend your included accommodation. If it still can't secure a match in that period, it promises a **complete refund of the trip cost**, minus any arrival inclusions you used. In practice, Global has argued that **arranging one interview** meets the guarantee. If that's happening to you, quote the 'complete refund' wording back to them in writing.

Is there a cooling-off period with Global Work and Travel?

Global's booking conditions don't offer one. Many customers who cancelled within hours of paying were refused their deposit. Whether a legal cooling-off right applies depends on where you live and how you booked. In many places, dated travel and leisure services are exempt from standard 14-day withdrawal rights. See the regional rights section on this page, and keep proof of when you paid and when you asked to cancel.

Can I get a refund on flights and insurance booked through Global Work and Travel?

Under older booking conditions, money paid **on top of the trip package price** (airfares, travel insurance) can only become **Travel Credit**, and cancellation fees may apply. One reviewer said this credit could only be used for other trips abroad with Global, not a flight home. If the flight was never actually booked (one customer found this out 3 weeks before departure), ask for a full refund of that amount, since no cost was incurred.

What if Global Work and Travel ignores my cancellation or refund request?

Reply to the same email thread with your booking reference, the amounts you paid, the outcome you want and a firm deadline. Copy **feedback@globalworkandtravel.com**, which Global's feedback team has told unhappy customers to use. Keep calls short and confirm everything by email. If there's still no response, consider a card chargeback, or a complaint to the consumer regulator where you live or where Global trades. Queensland's Office of Fair Trading previously got refunds for Global customers.

Is Global Work and Travel legit?

It's a real company, founded in 2008 and based in Melbourne. It has a UK contracting entity (The Global Work & Travel Co. Ltd, Company No. 08087039) and thousands of positive reviews. There are also recurring complaints about high-pressure phone sales, non-refundable deposits and job guarantees. A 2014 CBC/ABC investigation led to a settlement with Queensland's Office of Fair Trading that refunded customers. Before paying, read the booking conditions in full and get every promise in writing.

REFUND GUIDE

How to Get a Global Work & Travel Deposit Refund.

Global Work & Travel refunds are per-order, here's what their policy actually says, and how to escalate if they ignore the request.

Last verified 5 days ago against Global Work & Travel’s own Terms · UK, US, and EU rights covered below

The short answer

Trip deposits: once you submit the booking form, the deposit is non-refundable. It's held as transferable credit under the 'Lifetime Deposit Guarantee', and older terms say it's refundable only if you never submitted the form. Trip package balance: cancel with 84+ days' notice and you pay a 50% fee, with the rest returned as store credit valid for 2 years, not cash. Older terms charge 100% inside 60 days of arrival. Flights and insurance bought through Global can only become Travel Credit. Separately, the Job Match Guarantee promises a full refund of the trip cost, minus inclusions you used, if no job match is found during the included accommodation period. Global argues that arranging one interview meets this guarantee.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Global Work & Travel, cites the policy, escalates if ignored, and surfaces the win when the money lands.

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What Global Work & Travel actually says

“if you give us 84* days notice you can do so with only a 50% cancellation fee.”
, verbatim from Global Work & Travel’s terms

Pro-rata refund: no

How long does a Global Work & Travel refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Global Work & Travel charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Global Work & Travel has ~45 days to defend. Works regardless of where Global Work & Travel is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Global Work & Travel for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Global Work & Travel subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Global Work & Travel can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Global Work & Travel is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The Global Work & Travel refund email

Email the right address
Use social@globalworkandtravel.com, the route yoink has verified actually gets read for Global Work & Travel.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Global Work & Travel team,

I'm requesting a refund for my Global Work & Travel order (reference [order number], placed on [date], for [amount]).

Please process the refund to my original payment method and confirm by reply.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Global Work & Travel

There's **no online cancel button**. Contact your Trip Coordinator by email, or write to **social@globalworkandtravel.com**, and ask for the cancellation form. Use a subject like *'Trip cancellation request, [booking ref]'*. You can also call your regional office (US/Canada **+1 877 744 5622**, UK/EU **+44 20 3002 2138**, Mon, Fri office hours), but always follow up in writing because fees depend on when they *receive* your notice. Customers report waiting up to 10 working days for a cancellation review, so send it as early as possible.