Why am I still being charged after canceling my Fubo account?

Fubo gives two main reasons. First, the cancellation wasn't finished: people often stop at the discount screen. Check that your account shows the subscription as cancelled. Second, timing: if you cancelled after the renewal charge had already gone through, you pay for that whole period. If you have a confirmation email and were charged later, or you see two charges (sometimes from a second account created by mistake), that is a billing error. Email **support@fubo.tv** or call **+1 844-441-3826** with the charge date, amount and the last four digits of your card.

Can I get a refund for charges after I thought I canceled?

Fubo's official answer is no if the charge covers a prepaid or partial month. That changes if you can prove the cancellation was confirmed **before** the charge. Then it isn't a partial-month refund but a billing error. Send Fubo the confirmation email and ask for a reversal. If Fubo refuses and you have proof, a card dispute is the usual next step. Some reviewers report their card issuer refunded charges that kept coming after an online cancellation.

Are there contracts or cancellation fees?

Most Fubo plans are month-to-month with no contract and no cancellation fee. The exception is promotional offers that come with a commitment period: cancel before it ends and an early cancellation fee may apply. Check the offer terms in your account before cancelling, especially if you signed up through a discounted multi-month deal.

Why was I charged during my Fubo free trial?

Fubo trials need a card and bill automatically when the trial ends. Trial length varies by plan and ZIP code and has got shorter over time. Fubo has said publicly it doesn't currently offer 7-day trials, so always check the charge date shown at sign-up. An analysis of Google Play reviews found dozens of people who said they cancelled during the trial and were charged anyway. If you cancelled before the charge date, keep the confirmation email and ask support to reverse the charge as a billing error.

How do I cancel Fubo on Roku?

If you subscribed on a Roku device or the Roku website, Roku bills you and manages the subscription, so cancel through your Roku account or on the device, not on fubo.tv. A Roku-started free trial stays active until the trial ends even after you cancel. Refunds for Roku-billed charges come from **Roku**, not Fubo. Reviewers report Fubo sending them to Roku, so go straight to Roku with your confirmation emails.

How do I cancel Fubo on my iPhone?

If Apple bills you, open **Settings → [your name] → Subscriptions**, choose Fubo and tap **Cancel Subscription**. Deleting the app does nothing. On Android, go to **Google Play → profile → Payments & subscriptions → Subscriptions → Fubo → Cancel**. Charges billed through an app store follow that store's refund rules, so request refunds from Apple or Google, not Fubo.

How do I contact Fubo customer service?

Fubo's help center says **live chat** is the fastest route. You can also submit a support request at any time of day and an agent replies by email. In its public review replies, Fubo points customers to **+1 844-441-3826** (1-844-441-FUBO) and **support@fubo.tv**. Use email for anything you may need to prove later, such as a charge after cancelling, so you have a written record.

REFUND GUIDE

How to Get a Fubo Refund After a Surprise Charge.

Here's what Fubo actually owes you, what their policy quietly says, and how to escalate if they ignore the request.

Last verified 8 days ago against Fubo’s own Terms · UK, US, and EU rights covered below

The short answer

This covers Fubo subscriptions billed directly by Fubo (Pro, Elite, Sports, Latino and add-ons). Cancelling stops the next renewal, but you keep access until the end of the period you paid for, and Fubo does not refund unused days or partial months. If you cancel a free trial started on the Fubo website, access ends immediately and you won't get another trial. If Roku, Apple, Google or Amazon bills you, that store's refund rules apply and you must ask them. Charges after a confirmed cancellation, or duplicate charges from a second account, are billing errors that support will look into. Keep your cancellation confirmation email as proof.

Or let yoink chase the refund.

30 seconds to set up. yoink emails Fubo, cites the policy, escalates if ignored, and surfaces the win when the money lands.

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What Fubo actually says

“Note that we do not provide refunds for prepaid or partial months of service.”
, verbatim from Fubo’s terms

Pro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Fubo refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Fubo charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Fubo made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Fubo has ~45 days to defend. Works regardless of where Fubo is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Fubo can’t ignore.

European Union

ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Fubo is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@fubo.tv, the route yoink has verified actually gets read for Fubo.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Fubo team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Fubo

You can cancel any time. Paid plans renew automatically each month until you cancel, and cancelling stops the next renewal. Your current paid period keeps running until it ends. Fubo says plainly that it **does not provide refunds for prepaid or partial months of service**. Most plans have no cancellation fee, but promotional offers with a commitment period may charge an early cancellation fee if you leave before the commitment ends.