How do I cancel a Cal.com free trial before I'm charged?

Cal.com offers a 14-day free trial on Teams and Organizations plans. Per the terms, *"On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged."* Cancel at least 24 hours before the trial ends from Settings → Billing. Setting a phone reminder for day 12 is the safest play, Cal.com sends no reliable last-day warning.

What's the difference between Cal.com and Calendly when cancelling?

Cancelling Cal.com is generally cleaner than Calendly because Cal.com still has a fully-featured **free tier** to fall back on, you can cancel paid and keep your booking page live. Calendly forces you onto a stripped-down free plan with one event type. Either way, both deny prorated refunds on annual plans, so time your cancellation just before the renewal date rather than mid-cycle.

What if Cal.com keeps charging me after I cancelled?

First, confirm in Settings → Billing that the status is *Cancelled* and screenshot it. Email support@cal.com with the screenshot, the charge date and the last four digits of the card. If they don't refund within 7 days, dispute the charge with your card issuer as 'services not as described', UK cardholders on credit cards can also invoke Section 75. Cal.com pays via Stripe, so chargebacks land quickly.

Can I get a refund on an annual Cal.com plan I cancelled early?

Cal.com's terms say annual subscription fees are non-refundable, and they explicitly do not prorate partial periods. Your paid features simply remain active until the annual cycle ends. Workarounds: (1) if the charge happened in the last 14 days and you're a UK/EU consumer, invoke statutory withdrawal; (2) if the renewal was a surprise auto-renew, email support@cal.com citing FTC click-to-cancel / California ARL and request goodwill refund of the unused months.

REFUND GUIDE

How to Get a Cal.com Refund After Auto-Renewal.

Inside 0 days their own policy is on your side; statutory cooling-off rights may stack on top. Outside it, you've still got tools, a clear email, a card-issuer chargeback, the lot. Here's the playbook for Cal.com.

Last verified 15 Jun 2026 against Cal.com’s own Terms · UK, US, and EU rights covered below

The short answer

Cal.com's terms state that paid subscription fees are non-refundable except where local consumer law requires otherwise. When you cancel, your paid plan stays active until the end of the current billing cycle, there's no proration for unused days. UK and EU consumers may still have a 14-day statutory withdrawal right on a fresh purchase, and US users charged after a missed trial cancel can argue under FTC/state click-to-cancel rules.

Or let yoink chase the refund.

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What Cal.com actually says

“Except when required by law, paid Subscription fees are non-refundable.”
, verbatim from Cal.com’s terms

0-day cancellation windowPro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a Cal.com refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

Note Cal.com’s own policy works on a 0-day window, ask inside it and the request is routine; outside it you’re relying on goodwill or statutory rights.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

Fair Credit Billing Act (FCBA)
Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a Cal.com charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
California ARL refund right
Refund if cancel was blocked or unclear.
If Cal.com made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

Card-issuer chargeback
Visa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, Cal.com has ~45 days to defend. Works regardless of where Cal.com is headquartered.
PayPal Buyer Protection
If you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

Section 75, Consumer Credit Act
Credit card issuer is jointly liable. £100-£30,000.
For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with Cal.com for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.
Consumer Contracts Regulations 2013
Full refund within the 14-day window.
Inside 14 days of starting any Cal.com subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
Citizens Advice + Trading Standards
For repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail Cal.com can’t ignore.

European Union

Consumer Rights Directive 2011/83/EU
14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
ECC-Net cross-border escalation
EU Consumer Centre network mediates against EU sellers.
If Cal.com is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

Email the right address
Use support@cal.com, the route yoink has verified actually gets read for Cal.com.
Use a clear subject line
Subject: Refund Request, [your account email]

Send this body

Hi Cal.com team,

I'm requesting a refund of the recent charge on my subscription, account [your account email].

Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.

Best,
[your name]

Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for Cal.com

By default, no. The terms state: *"Except when required by law, paid Subscription fees are non-refundable."* That means Cal.com won't proactively refund a renewal you forgot to cancel. However, UK and EU consumers can invoke the 14-day statutory withdrawal right on a new purchase, and US/California users can lean on click-to-cancel rules if the cancel flow was obstructed. Email support@cal.com from your billing address and cite the specific law that applies to you.

Cancelling rather than claiming money back? See the Cal.com cancellation guide. For every other support channel, the Cal.com contact guide.