How to Get an AeroDataBox Refund After Renewal.
Here's what AeroDataBox actually owes you, what their policy quietly says, and how to escalate if they ignore the request.
Last verified 8 days ago against AeroDataBox’s own Terms · UK, US, and EU rights covered below
The short answer
AeroDataBox does not bill you directly, the AeroDataBox API subscription (Basic/Pro/Pro 2/Ultra/Ultra 2/Mega) is sold and charged by the marketplace you signed up on, normally API.Market or RapidAPI. For the monthly plan fee, the marketplace's rule is that cancelling stops future renewals and your access continues to the end of the billing cycle already paid for; there is no stated pro-rata refund of the current month. For metered charges, API units and overage consumption, fees are generally not refundable once calls have actually been made, so a mid-month cancellation does not claw back spent quota. The one documented exception covers both charge types: refunds are considered case-by-case where a technical fault or service outage stopped you using what you bought, which is the angle to use for failed endpoints, downtime or a plan that never provisioned.
Or let yoink chase the refund.
30 seconds to set up. yoink emails AeroDataBox, cites the policy, escalates if ignored, and surfaces the win when the money lands.
Get yoink (App Store) →What AeroDataBox actually says
“Usage-based API consumption fees are generally not refundable once the API has been used. Refunds may be considered on a case-by-case basis for technical issues or service outages that prevent the use of purchased services.”
, verbatim from AeroDataBox’s terms
How long does a AeroDataBox refund take?
Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.
What you can claim
The law where you live is the strongest hook, lead with it when you contact the company.
United States
- Fair Credit Billing Act (FCBA)Dispute any credit-card charge in writing within 60 days.
For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a AeroDataBox charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.
- California ARL refund rightRefund if cancel was blocked or unclear.
If AeroDataBox made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.
Worldwide
- Card-issuer chargebackVisa/Mastercard chargeback works everywhere they do.
Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, AeroDataBox has ~45 days to defend. Works regardless of where AeroDataBox is headquartered.
- PayPal Buyer ProtectionIf you paid via PayPal, open a dispute.
PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.
Rights in other regions (United Kingdom, European Union)
United Kingdom
- Consumer Contracts Regulations 2013Full refund within the 14-day window.
Inside 14 days of starting any AeroDataBox subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.
- Citizens Advice + Trading StandardsFor repeated bad-faith refusals.
Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail AeroDataBox can’t ignore.
European Union
- Consumer Rights Directive 2011/83/EU14-day withdrawal across all EU member states.
EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.
- ECC-Net cross-border escalationEU Consumer Centre network mediates against EU sellers.
If AeroDataBox is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.
The 4-step refund email
Email the right address
Use
hello@api.market, the route yoink has verified actually gets read for AeroDataBox.Use a clear subject line
Subject:
Refund Request, [your account email]Send this body
Hi AeroDataBox team, I'm requesting a refund of the recent charge on my subscription, account [your account email]. Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method. Best, [your name]
Wait 7-14 days, then escalate
If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.
Refund FAQ for AeroDataBox
You cancel on the marketplace that charges you, not on aerodatabox.com. On API.Market, sign in and open **https://api.market/account/subscriptions**, every API you subscribed to is listed there. Click the AeroDataBox subscription, and on the product page choose **Cancel Subscription**. Developers can do the same programmatically with the Subscription Management API (`DELETE /api/v1/subscription/{workspaceSlug}/{productSlug}`, workspace `aedbx`). The Terms of Service also allow cancelling by contacting customer support, so if the button fails, email **hello@api.market** with your account email and the plan name. Keep the confirmation screen or reply as proof.
Cancelling rather than claiming money back? See the AeroDataBox cancellation guide. For every other support channel, the AeroDataBox contact guide.
Other refund guides.
Tired of asking nicely?
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