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REFUND GUIDE

How to Get an OpusClip Refund After Auto-Renewal.

Here's what OpusClip actually owes you, what their policy quietly says, and how to escalate if they ignore the request.

Last verified today against OpusClip’s own Terms · UK, US, and EU rights covered below

The short answer

Web subscription charges (Starter monthly, Pro monthly or yearly): the terms say no refunds and no prorating. Cancelling only stops the next renewal, and you keep access until the paid period ends. In practice, many reviewers say support refunded forgotten renewals, duplicate accounts and charges taken after they cancelled, though some first got an AI bot or a 'policy can't change' answer. Project credits are a separate thing: an in-app project refund returns credits (not money) if no clip was downloaded, and deleting a project does not refund credits. iOS App Store subscriptions are refunded by Apple, not OpusClip.

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What OpusClip actually says

“Paid Services cannot be terminated before the end of the period for which you have already paid, and except as expressly provided in this agreement, OPUSCLIP will not refund any fees that you have already paid.”

, verbatim from OpusClip’s terms
Pro-rata refund: noStatutory cooling-off: 14 days in UK + EU on new subs

How long does a OpusClip refund take?

Most merchants agree to a straightforward refund within 1 to 3 working days of a well-written email request. Once agreed, the money itself takes another 3 to 5 working days to land, that part is card-network processing and no merchant can skip it. If nothing has arrived 10 working days after a written “refund approved”, reply on the same thread asking for the ARN (acquirer reference number), which your bank can trace.

What you can claim

The law where you live is the strongest hook, lead with it when you contact the company.

United States

  • Fair Credit Billing Act (FCBA)
    Dispute any credit-card charge in writing within 60 days.

    For US credit-card payments, the FCBA gives you 60 days from the statement date to dispute a OpusClip charge in writing. Your card issuer is required to investigate and may withhold the disputed amount during the process.

  • California ARL refund right
    Refund if cancel was blocked or unclear.

    If OpusClip made it hard to cancel under California ARL, you’re entitled to a refund of charges taken since the obstruction. Multiple class actions (including against Adobe + Hulu) have set the precedent.

Worldwide

  • Card-issuer chargeback
    Visa/Mastercard chargeback works everywhere they do.

    Open a chargeback for “subscription not cancelled” or “services not as described”, your bank initiates, OpusClip has ~45 days to defend. Works regardless of where OpusClip is headquartered.

  • PayPal Buyer Protection
    If you paid via PayPal, open a dispute.

    PayPal’s Buyer Protection covers “item not as described”, applies to services that didn’t deliver. Resolution typically within 20 days.

Rights in other regions (United Kingdom, European Union)

United Kingdom

  • Section 75, Consumer Credit Act
    Credit card issuer is jointly liable. £100-£30,000.

    For UK credit-card charges between £100 and £30,000, your card issuer is jointly liable with OpusClip for any breach. Call your bank, say “Section 75 claim”, send evidence. Usually resolved in 2-4 weeks.

  • Consumer Contracts Regulations 2013
    Full refund within the 14-day window.

    Inside 14 days of starting any OpusClip subscription, you’re entitled to a full refund of any payment taken, no questions, no policy override.

  • Citizens Advice + Trading Standards
    For repeated bad-faith refusals.

    Free escalation lane: file with Citizens Advice (08082231133), they pass it to Trading Standards. Slow (8-12 weeks) but creates a paper trail OpusClip can’t ignore.

European Union

  • Consumer Rights Directive 2011/83/EU
    14-day withdrawal across all EU member states.

    EU-wide statutory right to withdraw and recover any payment within 14 days of subscription start. Mirrored in local law in every EU country.

  • ECC-Net cross-border escalation
    EU Consumer Centre network mediates against EU sellers.

    If OpusClip is based in another EU country, your local European Consumer Centre will mediate the dispute for free. List of national contacts at commission.europa.eu.

The 4-step refund email

  1. Email the right address

    Use contact@opus.pro, the route yoink has verified actually gets read for OpusClip.

  2. Use a clear subject line

    Subject: Refund Request, [your account email]

  3. Send this body

    Hi OpusClip team,
    
    I'm requesting a refund of the recent charge on my subscription, account [your account email].
    
    Under the FTC's Click-to-Cancel rule, cancellation must be available through a channel as simple as the one I signed up through. Please confirm by reply that the refund will be processed to my original payment method.
    
    Best,
    [your name]
  4. Wait 7-14 days, then escalate

    If you haven’t heard back in 14 days, escalate via the regional route above, a card-issuer chargeback works in every market.

Refund FAQ for OpusClip

Officially, mostly no. OpusClip's terms say it won't refund fees you've already paid and won't prorate unused time. In practice, many reviewers say support refunded forgotten renewals, duplicate-account charges and charges taken after they cancelled, sometimes within 24 hours. Email **contact@opus.pro** from your account email with the invoice details and ask for a refund to your original payment method. If you paid through the iOS App Store, request the refund from Apple instead. Project credit refunds (done in-app) return credits, not money.

Cancelling rather than claiming money back? See the OpusClip cancellation guide. For every other support channel, the OpusClip contact guide.

Other refund guides.

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