How to Contact Paybis Customer Service.
The fastest route into Paybis is email. Every working channel below, and what to include so you only have to ask once.
The short answer
To contact Paybis customer service, email support@payb.is. Include your account email and one clear request, that's what gets a first-reply resolution. Full channel-by-channel details below.
Or let yoink deal with them.
yoink’s AI writes the email to Paybis, sends it from your address, and chases until someone actually answers. You approve once, then sleep.
Get yoink (App Store) →Every way to contact Paybis
- Email: Email
support@payb.is, the address yoink has verified actually gets read for Paybis. Slower than phone or chat, but everything is in writing.
Paybis support email
The address that reaches Paybis: support@payb.is. Our best current route; verified addresses appear here as yoink confirms replies.
What to include so you only ask once
- The account email Paybis knows you by, first line, not buried at the bottom.
- One reference: order number, invoice ID, or the date and amount of the charge you’re writing about.
- One clear ask, a single sentence stating the decision you want confirmed in writing. Multi-question emails get partial answers.
- A deadline expectation: “please confirm within 7 days” converts a read into a reply.
Hi Paybis team, I'm contacting you about the account under [your account email]. [One sentence: what happened and the decision you want, e.g. "My order #1234 arrived damaged and I'd like a replacement."] Please confirm what you'll do by reply within 7 days. Best, [your name]
Contacting Paybis to cancel or get money back?
Those two jobs have their own playbooks, with the right address, template, and the consumer law that applies:
- How to cancel Paybis, every channel, the retention script they’ll run, and the email that ends it.
- How to get a Paybis refund, their policy in plain English and the escalation path if they refuse.
Common questions about contacting Paybis
Yes, support@payb.is is the address that reaches Paybis. Email is slower than phone or chat where those exist, but it puts everything in writing, which matters for billing disputes and refunds.
Contact other brands.
Claude by Anthropiccontact Claude by Anthropic
Amazon Shoppingcontact Amazon Shopping
RingGocontact RingGo
Flashlight for iPhone + iPadcontact Flashlight for iPhone + iPad
Apple TVcontact Apple TV
Nando'scontact Nando'sTired of chasing them?
yoink emails Paybis, follows up when they go quiet, and tells you when it’s done. You approve once. It does the nagging.
Get yoink for free →